Team 2 - Ops & Strategy

Mackey

Community Manager

Comments, replies, sentiment analysis, community responses.

6-14 h/moper client

About

What Mackey does for you

Mackey handles the inbox. Reads every comment, classifies sentiment, drafts responses for human approval, escalates the spicy ones. The first line of defense in your community.

Skills

Sentiment classificationComment moderationReply draftingCommunity escalation