Terms of Service

These terms govern your use of the Charlie service available at v2.charliesystem.com (the “Service”), operated by CAP-NET s.r.o., Company ID (IČO) 25466640, registered at Budějovická 234, 381 01 Český Krumlov, Czech Republic, represented by its managing director Milan Litvan (the “operator”). By creating an account or using the Service you agree to these terms.

Charlie is an AI marketing copilot that lets you generate content, ad copy, and campaign plans, manage clients, and view analytics from connected services (e.g. Google Analytics, Search Console, Google Ads).

• Provide accurate, current information and keep it up to date.
• You are responsible for safeguarding your credentials and for all activity on your account.
• The Service is intended for users aged 18+, typically in a business context.

• The Service may be offered on a trial basis and in paid plans; current prices are listed on the pricing page.
• Payments are processed by Stripe. Subscriptions may renew automatically until you cancel.
• AI feature usage may be billed via credits according to the current plan terms.
• Subscriptions can be cancelled at any time effective at the end of the current billing period; the elapsed period and already-used credits are non-refundable unless otherwise agreed or required by law.

You may not use the Service for unlawful activity, to infringe third-party rights, to create deceptive, hateful, or otherwise harmful content, or to attempt to disrupt the operation or security of the Service. You are responsible for the content you create and publish through the Service.

AI outputs may be inaccurate or incomplete. Always review them before use. The operator does not warrant the accuracy, suitability, or results of generated content; you are responsible for how you use it.

The Service lets you connect third-party tools (Google, Meta, and others). Use of those tools is governed by their own terms and policies. You are responsible for having authorization to use the connected accounts and data.

The Service’s software, design, and brand belong to the operator. Content you input or create within the Service remains yours; you grant us a limited license necessary to process it in order to provide the Service.

We aim for high availability, but the Service is provided “as is” and we may modify, limit, or interrupt it (e.g. for maintenance). We do not guarantee uninterrupted or error-free operation.

The Service is provided without warranties of any kind to the extent permitted by law.

To the extent permitted by law, the operator is not liable for indirect or consequential damages, lost profits, or data loss arising in connection with your use of the Service.

You may close your account at any time. The operator may suspend or terminate access in case of a breach of these terms or applicable law.

These terms are governed by the laws of the Czech Republic. Any disputes will be resolved by the competent courts of the Czech Republic.

We may update these terms. We will notify you of material changes; by continuing to use the Service with the updated version you agree to it. Contact: support@charliesystem.com.